Privacy Policy | White Internet Consulting

Effective from: 22^nd May 2026

Our approach to privacy

At White Internet Consulting, privacy is treated with care and common sense.

I work with founders, startups and growing businesses that often need to discuss sensitive technology, commercial and operational matters. That may include product ideas, supplier problems, software projects, business risks, team issues, system access, documents and future plans.

My approach is simple: collect only what is reasonably needed, use it for clear business purposes and handle it responsibly.

This fits my people before technology approach. Trust matters. Clear communication matters. Privacy matters too.

1. Who this policy applies to

This Privacy Policy applies to personal information collected through:

The website WhiteInternet.com or WhiteInternetConsulting.com.
Contact forms.
Free consultation booking forms.
Email enquiries.
Phone calls.
Video calls.
Client engagements.
Newsletter or marketing sign ups, if used.
Website analytics and cookies.
Any direct interaction with White Internet Consulting.

In this policy, “I”, “we”, “us”, “White Internet Consulting”, “White Internet” and “the business” refer to Iain White trading as White Internet Consulting.

2. What personal information may be collected

Depending on how you interact with the website or services, the following information may be collected:

Your name.
Your email address.
Your phone number.
Your business name.
Your job title or role.
Your website address.
Your location.
Details you provide in contact or booking forms.
Information you share during a free consultation.
Information you provide during a client engagement.
Billing and payment related information.
Communication history.
Technical information about your website visit, such as browser type, device type, pages viewed and general usage data.

If you become a client, I may also collect information about your business systems, suppliers, projects, technology risks, software platforms, development team, documentation and operational needs.

3. Sensitive business information

Consulting work can involve commercially sensitive information.

This may include:

Product ideas.
Software architecture.
Supplier proposals.
Statements of work.
Business plans.
Technical risks.
Security concerns.
Investor or due diligence preparation.
Internal processes.
Team structure.
Commercial priorities.

This type of information is treated as confidential business information.

It is used only for the purpose of providing advice, support, reviews, recommendations or services that you have requested.

4. How personal information is collected

Personal information may be collected when you:

Submit a contact form.
Book a free consultation.
Email or phone the business.
Subscribe to updates, if available.
Download a resource, if available.
Engage White Internet Consulting for paid services.
Provide information during meetings, calls or project work.
Use the website.

Some information may also be collected automatically through website analytics, cookies or similar technologies.

5. Why personal information is collected

Personal information is collected for practical business reasons, including to:

Respond to enquiries.
Book and manage free consultations.
Provide Fractional CTO and technology consulting services.
Prepare proposals, reports, recommendations or statements of work.
Communicate with you about your enquiry or engagement.
Issue invoices and manage business records.
Improve the website and services.
Understand how visitors use the website.
Meet legal, tax, accounting or regulatory obligations.
Protect the business, clients and website from misuse or security issues.

I do not collect personal information for the sake of it.

If information is not needed for a reasonable business purpose, I prefer not to collect it.

6. Free consultations

If you book a free consultation, information you provide may be used to:

Understand your business situation.
Prepare for the call.
Discuss whether consulting support may be useful.
Follow up after the call.
Keep a record of the enquiry.

A free consultation does not create an ongoing client relationship unless we both agree to proceed.

Please avoid sharing passwords, highly sensitive system access details or confidential legal material through a booking form or initial enquiry.

7. Client information

If you become a client, additional information may be collected and stored as part of delivering the agreed services.

This may include:

Project documents.
Supplier proposals.
System information.
Technology strategy documents.
Business process notes.
Meeting notes.
Risk registers.
Governance documents.
Roadmaps.
Reports.
Email correspondence.
Billing records.

This information is used to deliver the agreed work and maintain appropriate business records.

8. Website analytics and cookies

This website may use cookies and analytics tools to understand website performance and visitor behaviour.

Cookies are small files stored on your device by your browser.

They may help with:

Website functionality.
Measuring website traffic.
Understanding which pages visitors view.
Improving website content and layout.
Identifying technical issues.

Analytics data is generally used in an aggregated way.

You can usually change cookie settings in your browser. Blocking cookies may affect how some parts of the website work.

9. Embedded content and third party services

The website may include embedded content or links to third party services.

This may include:

Booking tools.
Contact forms.
Analytics tools.
Video platforms.
Social media platforms.
Payment or invoicing services.
External websites.

Third party websites and services have their own privacy policies and terms.

I am not responsible for the privacy practices of third party websites or services.

You should review their privacy policies before providing information to them.

10. Email and marketing communication

If you contact the business, your email address may be used to respond to your enquiry or provide information related to your request.

If an email newsletter or marketing list is used, you will be able to unsubscribe.

I do not sell mailing lists.

I do not spam people. Life is too short, and inboxes are already noisy enough.

11. How personal information is stored

Personal information may be stored in secure business systems, including:

Email.
Cloud storage.
Customer relationship or contact management tools.
Booking systems.
Accounting and invoicing software.
Project documents.
Website systems.
Backup systems.

Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

No online system is completely risk free, but practical security measures are used to reduce risk.

12. Security measures

Security measures may include:

Password protection.
Multi factor authentication where available.
Restricted access to business systems.
Secure cloud services.
Regular software updates.
Device security.
Backups.
Access controls.
Careful handling of client documents and records.

Where sensitive client material is involved, access is limited to those who need it to deliver the work.

13. Disclosure of personal information

Personal information may be disclosed where reasonably necessary to:

Deliver requested services.
Work with trusted service providers.
Manage bookings, invoicing, payments or business records.
Meet legal, regulatory, insurance, accounting or tax obligations.
Protect rights, safety, property or security.
Respond to lawful requests from authorities.

Trusted service providers may include:

Website hosting providers.
Email providers.
Cloud storage providers.
Booking and calendar platforms.
Accounting and invoicing platforms.
Professional advisers.
Contractors or consultants assisting with agreed work.

Personal information is not sold.

14. Overseas disclosure

Some technology services used by the business may store or process information outside Australia.

This may include cloud, email, analytics, booking, payment, hosting or software platforms.

Where possible, reputable providers are used.

By using the website or engaging the services, you acknowledge that your information may be processed or stored by third party providers in Australia or overseas.

15. Accessing and correcting your information

You may request access to personal information held about you.

You may also ask for inaccurate, outdated or incomplete information to be corrected.

To make a request, contact:

Email: info@whiteinternet.com
Phone: +61 7 3060 4161

Reasonable steps will be taken to respond to your request.

In some cases, access may be refused where required or permitted by law.

16. Keeping information

Personal information is kept only for as long as reasonably needed for business, legal, tax, accounting, service delivery or record keeping purposes.

Some records may need to be kept for several years.

When information is no longer needed, reasonable steps will be taken to delete, de identify or archive it securely.

17. Data breaches

If a data breach occurs, reasonable steps will be taken to contain the issue, assess the impact and respond appropriately.

If required by law, affected individuals and relevant authorities will be notified.

If you believe your information has been affected by a security issue involving this website or the services, please contact:

Email: info@whiteinternet.com
Phone: +61 7 3060 4161

18. Your responsibilities

Please do not send passwords, private keys, API keys, secret tokens or sensitive access credentials through contact forms or ordinary email unless specifically requested and an appropriate secure method has been agreed.

If access to systems is needed during an engagement, a safer method should be agreed first.

This helps protect both your business and mine.

19. Links to other websites

This website may link to other websites.

Those websites are not controlled by White Internet Consulting.

I am not responsible for the content, security or privacy practices of external websites.

20. Children’s privacy

This website and the services are intended for business users.

They are not directed at children.

I do not knowingly collect personal information from children.

21. Complaints and concerns

If you have a privacy concern, please contact me first so I can understand and respond to the issue.

Email: info@whiteinternet.com
Phone: +61 7 3060 4161

If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner.

For more information, visit: https://www.oaic.gov.au

22. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time.

The latest version will be published on this website with the updated date.

Continued use of the website or services after changes are published means you accept the updated policy.

23. Contact details

If you have questions about this Privacy Policy, please contact:

White Internet Consulting

Phone: +61 7 3060 4161
Email: info@fractionalchieftechnologyofficer.com
ABN: 46278603657

Brisbane, Queensland, Australia

Important note

This Privacy Policy is provided for general information and transparency.

It does not replace legal advice.

If you are unsure about your privacy obligations, you should seek advice from a qualified legal professional.